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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

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Before You Place Your Order

How much does shipping cost?

How long will it take to ship my order?

I’m having issues placing an order.

Payment Information

What payment methods do you accept?

How secure is my payment?

What is the security code?

Is my credit/debit card charged as soon as I order a product?

Order Status

What is the status of my order?

I need help with a late order.

My tracking number isn’t working.

Modifying Orders

I’d like to modify or cancel my order.

My order is missing or defective.

Can I add a coupon code after an order is placed?

Can I use multiple promotions for an order?